Refund policy
For Clothing and Other non-Trip Related Items:
Look, if you purchased something and don't like what we sent you, please let us know. We want you to look good in your clothing. Unfortunately, we are unable to accept returns or exchanges for items discounted more than 25% or marked as Final Sale.
If you don't like how you look in what we sent you, perhaps you should get on your bike for a few more miles.
For Trip Refund Policy:
Life happens and we understand that plans can change. Should you need to cancel your trip, please call us and we will be as accommodating as possible, including issuing you a refund or a credit toward a future trip where possible. Some of our trips have wait lists, so with enough notice we can generally fill your spot. Our lawyer did tell us to have an official cancellation policy. Here it is: The initial deposit is non-refundable. Balances are subject to the following cancellation policy: 50% refund if canceled at least 60 days prior to the trip. For cancellations made between 60 and 30 days prior to the departure, a credit minus your initial deposit will be issued towards a future trip within two years. For cancellations made within 30 days of departure no credit can be applied.